Privacy Policy
WapxNigeria Limited
Effective Date: 3rd April 2026
1. Introduction
WapxNigeria Limited (“Wapx”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and services.
By using Wapx, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued ID (for KYC verification)
b. Financial Information
- Wallet balances
- Transaction history
- Bank account details
- Payment details
c. Device & Usage Data
- IP address
- Device type
- Operating system
- App usage behavior
d. Third-Party Data
We may receive data from third-party providers such as:
- Payment processors (e.g., Paystack, Kora)
- Crypto providers (e.g., Quidax)
- SMS verification services
3. How We Use Your Information
We use your data to:
- Create and manage your account
- Process transactions (crypto, bills, giftcards, etc.)
- Verify your identity (KYC compliance)
- Prevent fraud and unauthorized access
- Improve our services and user experience
- Send notifications and updates
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell your personal data.
We may share your data with:
- Financial service providers (for transaction processing)
- Regulatory authorities (when required by law)
- Fraud prevention and security partners
- Service providers assisting in app operations
5. Data Security
We implement industry-standard security measures including:
- Encryption of sensitive data
- Secure servers and infrastructure
- Access control and authentication systems
- Monitoring for suspicious activity
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data:
- As long as your account is active
- As required by law (financial regulations, anti-money laundering laws)
- For dispute resolution and fraud prevention
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (subject to legal limitations)
- Withdraw consent where applicable
Requests can be made via our support channels.
8. Cookies and Tracking
We may use cookies and similar technologies to:
- Improve user experience
- Analyze usage
- Enhance security
9. Third-Party Services
Our platform integrates third-party services. We are not responsible for their privacy practices. Users should review their policies separately.
10. Children’s Privacy
Wapx services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes.
12. Contact Us
For questions or concerns:
WapxNigeria Limited
Email: support@wapxnigeria.com
